The situation at removal companies

Removal companies

Every request starts with the same five questions: from where to where, how many cubic metres, which floor, is there a lift, and when. Without those answers you cannot name a price, so you call back, ask them, and half a day is gone. In that half day the customer already has two other quotes.

The alternative many removal firms pick is a survey visit for every request. That works for large moves, but for a student room or a single sofa it costs more than the job earns. Meanwhile removals are seasonal: in June the phone never stops and in January it does, and the site has to do something useful in both months.

What is different for removal companies

5 points
  • The request asks for what you actually need: address to address, number of rooms or cubic metres, floor, lift or no lift, and the preferred date. That lets your first reply contain a figure rather than a question.
  • Private and commercial are two separate routes. A weekend office move with a fixed handover date resembles two students and a sofa in no way at all.
  • A date field that knows when you are busy. Somebody wanting the last week of the month should see that it is the most expensive week before the quote arrives.
  • Individual services findable individually. Piano moves, international removals and storage are searched separately and belong on separate pages.
  • Seasonal pressure shown rather than hidden. Admitting you are booked out two weeks in June loses you the customer who wants today, and wins the one who plans.

What that looks like at removal companies

An example

Somebody is moving from a third-floor flat with no lift in Lelystad to a house in Dronten on 14 June. They fill that in on your site in ninety seconds. You get a request containing everything you need to send an indication within the hour. That customer does not have a second quote yet, and in this trade that is the entire difference.

We built this before

From our work

A removals and courier company moving anything from one sofa to a whole house, anywhere in the Netherlands.

Sixteen pages in English and Dutch, with city landing pages and a quote flow. In development.

What we build for this

The service

Transport companies

One urgent run is a customer for a day. One contract client shipping weekly is a customer for years. Your site has to win the second without turning away the first.

Read more →

Trade businesses

You do not win jobs by having the best site. You win them by replying first, and the site exists to make sure they message you at all.

Read more →

Questions about removal companies

3 questions
Do I have to put prices on the site?

Not necessarily a rate, but an indication or a method. A site with no price signal at all gets skipped by everybody collecting three quotes.

Does an online calculator actually work?

If it is honest, yes. A calculator giving a range and saying the final price follows confirmation works better than one promising an exact figure you then have to revise.

We also do storage. Does that belong on the same site?

Same site, own page. Storage is a different search with a different customer, often with no move attached.

Next step

Tell us what is wrong with what you have.

Send a short brief. You get a fixed scope, a fixed price and a delivery date back — not an open-ended engagement.